Privacy Policy
Privacy Policy
Last updated: October 28, 2025
At Refreshi, accessible from https://refreshi.ca, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our brand.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or sign up for our newsletter, we may collect:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (processed securely by our payment provider)
b. Non-Personal Information
We also collect data automatically when you visit our website, such as:
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Browser type and device information
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IP address and general location
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Pages visited and time spent on the site
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Cookies and analytics data (e.g., from Google Analytics, Meta Pixel, etc.)
2. How We Use Your Information
We use the information we collect to:
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Process and deliver your orders
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Send order updates and confirmations
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Improve our website and customer experience
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Communicate offers, promotions, or updates (only if you’ve opted in)
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Prevent fraud and ensure secure transactions
You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link in our emails.
3. Cookies
Cookies help us personalize your experience and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the website may not function properly as a result.
4. Sharing Your Information
We do not sell or rent your personal information.
We only share information with trusted third parties that help us operate our business, such as:
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Payment processors (e.g., Shopify Payments, PayPal, Stripe)
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Shipping carriers (e.g., Canada Post, UPS)
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Marketing and analytics partners (e.g., Meta, Google)
These partners are required to protect your data and only use it for authorized purposes.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, please note that no online transmission or storage system can be guaranteed to be 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
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Access or correct your personal information
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Request deletion of your data
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Withdraw consent for marketing communications
To exercise these rights, contact us at support@refreshi.ca.
7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us at: